Please note: “Scam Advice” has been created to try and help residents find information, to make people aware of SCAMs in order to avoid fraudulent activity, such as removing money from accounts. HPC can not take responsibility for any issues that result from using the information.
2nd Rule: Never give your password to anyone.
If someone is asking you for your password it’s almost certain YOU should NOT tell them.
TIP: Get the contact numbers for your Bank and credit card providers from original valid documents, i.e. statements, that the Bank/Credit Card provider has sent to you and add it to your Contacts in your mobile phone or write it down and keep near your telephone. This way you have the correct number to use if you need it quickly
Unfortunately new SCAMs will always pop up but they tend to follow the same format: the caller will want information and a quick response to what they say is some sort of urgent issue where only you can help.
Don’t be panicked by them in to giving ANY information.
If anybody contacts you saying they are from your bank or credit card provider:
Ask their name then end the call – however rude it may seem, just put the phone down/end the call. A genuine caller will understand.
Using your saved numbers for your Bank/credit card provider that you have stored or noted down, call the bank or credit card provider and tell them about the call you have just had.
DO NOT use any phone numbers given by the person who contacted you or in the text/email.
If a scammer calls on your landline/house phone, hang up and then use your MOBILE phone to make the call to your bank.